Palm Vein Self-Service for Hot Spring Hotels

Case Background

A hotel in Asia often faces challenges with paper dining vouchers being easily lost, time-consuming manual verifications, data isolation between multiple systems leading to synchronization issues, high reconciliation costs; cumbersome in-store payment processes, and difficulties in efficiently verifying special area and VIP benefits, making complex consumption scenarios hard to accommodate.

HoSolution effectiveness

Covering hotel check-in, hotel buffet consumption, hotel hot springs, hotel bars, bars and gyms, and VIP rooms. One-stop management of room access, dining permissions, and special VIP area rights, facilitating unobstructed management of payment and identity verification.
Palm scan for check-in registration
Palm payment for dine-in
Palm access to spa
Palm entry to fitness center

Application Scenarios

Front Desk Check-in

Spa & Hot Spring

Fitness Center